How can we advance our concerns for greater diversity and the environment through our leadership?
As leaders it is important to reflect regularly on our progress and check how our actions follow our values and take us towards our goals.
Ensuring greater diversity in our practice builds stronger teams, teams that should reflect the customers we serve so they can provide the right patient experience. A more diverse team, one that reflects the community the practice services, will be better able to empathise with and serve their constituents, providing a better customer service as well as more varied, challenging and innovative team dynamic. It’s easy to get tunnel vision when there is only one demographic in the room!
With concern for the environment growing amongst our team and our communities, it is our opportunity and responsibility as leaders to consider how our practice impacts the environment and to start the dialogue around how we can lessen that impact, engaging team members and community in the process. Our teams love to take part in this conversation, to offer ideas and to take part in executing them, allowing them to feel more a part of the team and see how what they do adds to the overall goals and success of the practice.
So consider how you create a more diverse team whilst including the environment into your conversations, you will find you have more interesting, challenging and rewarding conversations, conversations that drive a more engaged team and take you to greater success.
For further information, request a copy of the leadership toolkit.