• Simon Gambold

Leadership Lockdown, Health Check

Why not take this special time to run a quick health check on your leadership skills? Take thirty minutes to have a quick review of your leadership style, priorities and skills.

Now that we are starting to plan for re-opening and what the “new normal” will look like, it is critical that we have our team onboard. Not only will their ideas, enthusiasm and collaboration be key to getting new procedures in place, but the requirement to potentially change working conditions, means we need their engagement and agreement.

A change to working times, practice routines and roles could well be needed as we map out the new customer journey. We need to have our teams onboard as we decide on how we respond and implement SOPs and our leadership skills will be in high demand.

We will need to be flexible to their needs, sensitive to their mental health and communicating well to ensure they feel part of the team and confident there return will be to a safe working environment. Great work has been done by many Dentists during the lockdown, to engage their teams, reassuring them, answering questions and eliciting input and ideas. We should build on this now, as we face our greatest challenge in redesigning the practice for reopening.

Organising our procedures around the digital customer journey, minimising contact and employing social distancing for patients requires a new level of flexibility and a new level of leadership from Principals. Now is the time to review and reflect on your skills. Could you benefit from an independent, confidential, no cost health check of your skills? Would you like advise and guidance on areas you could improve from a coach experienced in Primary Care Dental leadership?

Contact Simon on 07702 111070 today.

12 views0 comments

Recent Posts

See All

Step Eight: Set goals and milestones. In step six we discussed building the plan, with input from the team and considering all five stakeholders in the Practice: Patients, Suppliers, Investors, the lo

Step number one: Ask open ended questions, listen to the responses, empathise with them and don't jump to solution mode. By practicing this step everyday and reflecting later on how each iteration wen