• Simon Gambold

Leadership Key steps: Eight

Step Eight: Set goals and milestones. In step six we discussed building the plan, with input from the team and considering all five stakeholders in the Practice: Patients, Suppliers, Investors, the local community and the Team.

Now we have the plan we can envisage what our future will look like and set the goals we need to get there. As team members input ideas they will start to take responsibility for delivering the plan and in addition pick up specific items they will run with.

Setting milestones breaks the big goals down into bite sized chunks that can be delivered against a realistic timeframe, progress can be reviewed and interest renewed, each task monitored and managed to completion. Our job as leaders is to engage the team, remove obstacles, provide resources and oversee delivery, providing encouragement, direction and support along the way.

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